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Has crisis forced us to create a more integrated health service?

Greater use of technology and informal integration of health and social care should outlast the pandemic

By Nigel Crisp  

The pandemic has brought about massive and immediate changes in the NHS, many of which have been very damaging for patients and staff. Cancers and other conditions have been neglected and there is clearly an enormous build-up of mental health problems as a result of the trauma people have experienced and witnessed. But there have also been some changes for the better, some of which could have long-term benefits.

The technological shift in respect of virtual consultations and wider use of technology has attracted the greatest attention. But perhaps the most…

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