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What’s wrong with nursing?

The care during my recent two-week stay in a famous London hospital was appalling. What's happened to British nursing?

By Julia Magnet   December 2003

You’ll find the NHS very different from American hospitals,” a friend told me vaguely, “but the nurses are wonderful, much more caring. They really have time for you.” Really? That was not my view after two weeks in a prestigious central London hospital. I have had ten years’ experience as “the patient” – a patient with a complex autoimmune disease – and consider myself an expert on hospitals. But in London I couldn’t work out which nurse was responsible for me, who was in charge of the other nurses, who could give intravenous (IV) medication and who could only take…

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