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Special report: The digital race

If banks don't innovate, others will step in to fill the gap

By James Barty   July 2014

This piece is from our special report on digital banking. Click here to read the first piece in the series, “A bank branch in your pocket.” Click here to read the second piece in the series, “the end of cash.”

Banks are doing a good job of keeping up with advances in new technology at the moment, with digital apps, faster payments, contactless debit cards and payments over mobile phones. But the speed with which new technology is being developed means that banks will have to make substantial investments if they are to maintain this.

The main incentive for banks…

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