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Banking on change

Welcome to the age of openness

By Prospect Team  

This article was produced in association with CASS

Scroll down to see all the pieces in Prospect’s new report


Despite developments in consumer preferences and payment technology, there is still a great debate between industry, consumers and regulators about what good competition looks like in the banking sector. In an noncompetitive market, people are likely to have less knowledge about their options and thus less choice.

Since, a more competitive and transparent market empowers customers to choose, and therefore define, the bank and the type of banking services they want, it is therefore of critical importance that we establish services that aim to include rather than exclude low-income earners and others who do not or cannot exercise choice in the market.

Banking on Change is a publication designed to act as a guide for parliamentarians, officials and businesses involved in developing a comprehensive policy approach towards financial inclusion. You can now read all the pieces below.


Your most revealing detailsProspect Team

 A time for competition | John Glen MP | Economic Secretary to the Treasury

Open information  | Alasdair Smith | Chairman of the CMA’s Retail Banking Market Investigation

The banking society | Andy Davis | Associate Finance Editor, Prospect

What the voters want | Kevin Hollinrake MP | Member of Parliament for Thirsk and Malton

We need face-to-face banking | Helen Goodman MP | Member of Parliament for Bishop Auckland

Entrepreneurial regulators | Chris Gorst | Challenge Lead for the Open Up Challenge at Nesta

What can technology do? | Anne Pieckielon | Director of Product and Strategy at Bacs

Beware the left behind | Chris Pond | Vice Chair of the Financial Inclusion Commission

Banking on change: the numbers | Prospect Team

Excluded by the data | Mick McAteer | Co-Director at the Financial Inclusion Centre

A person of no account? | Neil Harris | Chief Commercial Officer of Global Processing Limited

Beyond banking | Martin McTague | Policy and Advocacy Chairman at the federation of Small Businesses

Paying up | Paul Uppal | Small Business Commissioner

Community banking | Guy Opperman MP | Minister for Pensions and Financial Inclusion

Enter the dragons | Michelle Highman | Chief Executive of the Money Charity

Financial recovery | Katie Evans | Head of Research and Policy at the Money and Mental Health Policy Institute

Don’t forget the taxpayer | Peter Dowd MP | Shadow Chief Secretary to the Treasury


Banking on Change is a publication which examines how we can develop a comprehensive policy approach towards financial inclusion. The report features contributions from the likes of John Glen MP, Peter Dowd MP, Anne Pieckielon, Chris Pond and Guy Opperman MP.

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