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Rise of the gripe site

How two men and a website in Colchester humbled one of the oil industry giants

By Derek Brower   February 2007

It is not the kind of place you would expect to find at the centre of a global energy war. John Donovan’s office is in a modest house in a suburb of Colchester. No electronic maps of Europe adorn his walls, as they do the walls of Gazprom’s Moscow control room. And nor are there any butlers bringing cups of tea and expensive biscuits, as you find at Shell’s head office on the Thames. There is just Donovan’s 89-year-old father, Alfred, in the room next door.

But it is the home of www.royaldutchshellplc.com, a website which can claim to have…

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