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Automation might mean fewer jobs—but better ones

Collaboration between people and technology that maximises the strengths of both

By Helen Dickinson  
Are robots the future of retail?

Are robots the future of retail?

Retail isn’t the first industry to spring to people’s minds when they think about the bleeding edge of automation and technology, perhaps because it is so woven into the fabric of our everyday lives. The fourth industrial revolution will affect individual sectors very differently. However, for two reasons retail is a bellwether industry for the future of work.

Firstly, British retail is one of the most competitive industries in the world. It is incredibly responsive to the consumer. What people…

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