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The secret of online success: don’t keep secrets

By Tom Chatfield  

Can you keep a secret? Image by

Yesterday, a friend told me the story of last year’s summer internship competition at Saatchi & Saatchi. Eager young beavers had to start a Facebook group, and the one whose group got the most members won the coveted internship. Only problem: within two weeks, Bristol university graduate Tiffany Philippou’s brainchild, Secret London—devoted to sharing members’ inside knowledge of London’s more elusive delights—had won 182,010 members and promptly morphed into a startup.

Marvellous, the…

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