Here you’ll find some frequently asked questions concerning the magazine, subscriptions and our website. If you cannot find the answer you’re looking for please visit our contact page and send us a message, we’ll get back to you as soon as we can.
Subscriptions / The Magazine
Where can I buy Prospect magazine?The most efficient and cost effective way is to
subscribe to Prospect magazine. The magazine is delivered directly to your door every month.
Read more about subscriptions.
If you want to pick up a single copy of the magazine the you can use our Retail Finder tool. Please type in your postcode and a list of locations where Prospect is sold will appear. In the UK, Prospect is available to buy from selected branches of these stockists:
- WHSmith
- Waterstones
- Tesco
- Waitrose
- Sainsbury’s
- TM retail outlets
- Arden News
- Londis
- CO-OP group
- Costcutter
- Spar News Group
- Star News
- Smile stores
- Mills
- Granada stores
- Eason & Son (Ireland)
- Nationwide Independent Newsagents
If your local newsagent currently does not stock Prospect, ask them to ‘Shop Save’ a copy from their local wholesale supplier. This service is free of charge.
How do I change the delivery address of my print subscription? You can change your delivery address with our subscription bureau, either over the phone or by email. If you have it available, please include your subscription number, full name and your previous and new address when communicating via email. This will help our subscription bureau locate your account without delay.
Email; prospect@servicehelpline.co.uk
Phone; +44 (0) 844 249 0486
I want to cancel my subscription, who do I contact? We will be sorry to see you leave but if you don’t want to renew your subscription you can cancel either by email or phone. If you have it to hand and you’re cancelling by email please include your subscription number so our subscription bureau can locate your account without delay.
Email; prospect@servicehelpline.co.uk
Phone; +44 (0) 844 249 0486
How often and when is Prospect published?Prospect is published monthly on the following dates in 2013:
February 2013 issue: 24th January
March 2013 issue: 21st February
April 2013 issue: 21st March
May 2013 issue: 25th April
June 2013 issue: 23rd May
Website / Digital
I'm having trouble logging into the site, what do I do?You should be able to login with the email address you used, and the password we sent to you when you subscribed to
Prospect.
If you have lost your password or forgotten the email you used to register please contact prospect@servicehelpline.co.uk or call us on +44 (0) 1795 414 957 so we can assist you.
If you feel you’re using the correct details and are still unable to log in then please use our dedicated form and we’ll get back to you as soon as possible.
Other
How do I contact Prospect magazine? If you query is subscription related please contact us on +44 (0) 844 249 0486 or email prospect@servicehelpline.co.uk
Alternatively you can use our contact page where you’ll be able to select the nature of your enquiry and your message will be fielded to the most appropriate individual.
